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Maintenance Request from Helpdesk Support Ticket

112.00 140.00

Required Apps
  • asset_mro_maintenance_management
  • website_helpdesk_support_ticket
  • material_purchase_requisitions
  • website_job_workorder_request
Technical Name
helpdesk_support_ticket_maintenance
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Equipment Maintenance Request from Helpdesk Ticket

Maintenance Request from Helpdesk Support Ticket App

Only Compatible with Community Edition

This app allows your helpdesk team to create equipment maintenance requests from helpdesk support tickets.


Main Features:

  • Your support team can create an equipment maintenance request from the help desk ticket.
  • You can set a Responsible User, Maintenance Team, Employee and Equipment while creating a maintenance request from the ticket form.
  • You can see a Maintenance Request reference on the Helpdesk Ticket form as shown.
  • Helpdesk Support reference see on Maintenance Request form also available.
  • Record Rule for maintenance request for support user and manager to see all maintenance requests in the system has been added by app.
  • For more details please see below screenshots and watch the video.

Helpdesk Support Ticket Form with Create Maintenance Request Button

Create Maintenance Request Wizard View

Created Maintenance Request from Ticket

Helpdesk Support Ticket with Smart Button for Related Maintenance Requests