Technician Timesheet, Diagnosis & Workorder Tracking
Repair Order Workflow with Website & Portal Integration
Generate Repair Quotations from Timesheet & Parts Usage
Complete Machine & Product Repair Management App
Machine-Product repair management Apps helps to manage repair order process and workflow for any kind of machine and product to Manufacturers and industrial-supply companies. After installing this module user can also have option to register machine repair request from the website and portal also from the Backend. After the repair order submitted technician can start diagnosis problem of the machine, able to fill out timesheet for the spent hours. Technical can able to create workorder for different repair process and service manager will create quotation based on required consumed parts and timesheet and complete flow of repair process. This Maintenance repair apps also support different pdf reports repair order report, label etc.
Access Rights Configuration
User have to enable "Manager" or "Technician"
Machine Repair Configuration
Machines
Machine Parts
Services
Service Type
Machine Repair Team
Create Machine Repair Request From Website
User/Customer can enter details about machine repair details like Machine, Machine Brand, Machine Model, Manufacturing Year and other related information for machine repair request.
Login customer's name, email and phone number automatically filled based on customer information.
User also attach any document for machine repair request.
After completing filling form, user can submit machine repair request.
Thank You Message
After submitting the information you will land up to Thank you page.
Machine Repair Request On My Account
User can see created machine repair request of login user from my account.
Machine Repair Request List
After clicking on Machine Repair Request from my account, You can see all machine repair request of login user.
View Machine Repair Request
For detail view of machine repair request you can click on any machine repair request.
Send Message and Attachments From Website
User can send message and attachments from here.
View Comments
User can see comments on website.
Machine Repair Request
Here you can see created all machine repair request.
Machine Repair Request - Timesheet
Timesheet can be fill by technician or machine repair team member.
Machine Repair Request - General Information
Machine Repair Request - Product Consume Parts
Create Machine Diagnosis
Click on Create Machine Diagnosis button to create machine repair diagnosis.
After Creating machine repair diagnosis from machine repair request,click on Machine Diagnosis smart button to view machine diagnosis.
Machine Diagnosis Form View
User can see created machine repair diagnosis form view.
Machine Diagnosis - Timesheet
Machine Diagnosis - Repair Estimation
Machine Diagnosis - Extra Info
Create Machine Repair Work-Order
Click on Create Machine WorkOrder button to create machine repair workorder.
View Machine Repair Work-Order
After Creating machine repair workorder from machine repair request,click on Machine Workorder smart button to view machine workorder.
Work Order - Timesheet
Work Order - Extra Info
Create Consume Machine Parts
Create Quotation From Diagnosis
Click on Create Quotation button to create quotation for machine repair diagnosis.
After creating quotation from Machine diagnosis,Click on Quotation smart button to view created quotations.
Close Machine Repair Request
Manager/Technician can close machine repair request by clicking Set To Close button.
When machine repair request is close then an email is send to customer to notify that machine reapir order is closed.
Customer Email
Customer Rating Button
When machine repair request is closed then customer rating button is appear.
After click on that button, It will redirect to rating page.
Website Customer Rating
Here you can write review for machine repair feedback.
Thank You Message
After clicking on submit button a thank you page will appear.
Customer Rating
Machine Repair & Label Report
User can view PDF report for machine repair request and machine repair label.
Machine Repair Report
Machine Label Report
