The module designed to automate and streamline the operations of a laundry or dry cleaning business. This comprehensive application provides a complete solution, allowing customers to submit laundry requests online, generating work orders for your team, and managing the entire process from material pickup to final delivery and payment. By integrating with core modules like Sales, Inventory, and Invoicing, it creates a seamless workflow that enhances efficiency and improves customer service.
Website Integration: Customers can submit laundry requests through a user-friendly form on your website.
Work Order Management: The system automatically generates a unique laundry request and allows your team to create a work order, which can be assigned to a responsible user.
Customer Portal: Customers can track the status of their requests on the website portal under "My Account."
Inventory Management: The app uses incoming shipment feature to track the pickup of clothes from the customer and the return of cleaned items.
Invoicing & Payments: Follow standard workflow to create sales quotations, invoices, and process payments.
Customer Feedback: The system can send automated email requests for feedback and ratings when a job is completed.
Configurable: You can configure laundry teams, services, and the stages of the laundry process.
Improved Efficiency: Automates the entire laundry process, from request to delivery.
Enhanced Customer Experience: Provides transparency and easy communication through the website portal and email notifications.
Better Inventory Control: Accurately tracks clothes and materials with inventory system.
Centralized Data: Manages all laundry requests, work orders, and financial data in one place.
Streamlined Workflow: Reduces manual work and errors by integrating with core functions.
Laundry Management System
Laundry Service / Dry Cleaning
This app allows you to manage laundry requests from your customer and visitor from your website and manage it in the backend using your laundry team as shown in below screenshots.
Main Features :
- Your customer can send a Laundry Request from your website by filling form and submit.
- Generation of unique laundry requests on submission and record it as a laundry request in the backend.
- Customers can check the status of all laundry requests submitted by him/her on My Account at the Portal side of your website.
- Allow the Laundry Team to create and manage quotations and send them to your customers. From sales quotation to invoice and payment you will follow standard workflow of sales and account module.
- Allow the Laundry Team to Create a Work Order from the Laundry Request and assign it to the Responsible User.
- Allow you to configure and manage Laundry Teams, Services.
- Allow you to configure your own laundry / dry cleaning service stages under configuration.
- Allow you to configure and manage Laundry Materials and Laundry Service Products.
- Laundry Request report in PDF format as shown in below screenshot.
- Laundry Workorder report in PDF format as shown in below screenshot.
- Laundry Users and Laundry Manager can communicate with customers using chatter and fill timesheets for work they have done for that request.
- The Laundry Request Manager can close requests and send bills to customers (standard invoice and payment process). Feedback requests will be sent to customers by email when the manager closes the request.
- Customers can give feedback and rating of Laundry Requests by clicking on a button in email which will open a link to your website.
- Allow you to manage your Laundry Request using an assignment to the Laundry Team.
- Allow your team / inventory team to pick material / cloths from your customer into stock location using incoming shipment creation and from the same screen they can return / deliver material / cloths to your customers. So we have used incoming shipment as a collect cloth/fabric from your customer and same screen using return button to deliver cloth/fabric.
- For more details you can watch the video and see the screenshots below.
Roles by Users:
- 1. Customer / Guest / Public User
- They can create laundry requests from your websites using form.
- Customers after logged in can view submitted Requests in My Account Portal of your website.
- Manager can Assign Requests to Laundry Users.
- Manager can create a Sale Quotation, Material Picking, Create Workorder from the laundry request.
- Print Pdf Report of Laundry Request.
- Manager can close the Laundry Request at the end of the Laundry Request Service.
- Laundry Manager Filling timesheets
- Laundry Users can see and manage Laundry Requests assigned by the Laundry Manager.
- Laundry Users can Create Work Orders and Work on Work Order or assign it to other responsible.
- Laundry Users can communicate with Customers using open chatter.
- Filling timesheets by them.
2. Laundry Manager
3. Laundry User
Role of Customer / Guest / Public User
Role of Laundry Manager
Role of Laundry User
Menus Available:
- Laundry Service
- Laundry Service Requests
- Laundry Service Requests
- Laundry Workorders
- Material Picking
- Material Pickings
- Laundry Service Product
- Laundry Service Products
- Laundry Materials
- Reports
- Laundry Service Requests
- Configuration
- Services
- Laundry Service Teams
- Laundry Stages
- Laundry Service Requests
Laundry Request Form in Website
Thanks Message After Submitting Form
Laundry Request Form View Backend
Create Sale Quotation Button
Created Sales Quotation from Request
Open Sales Quotation From Laundry Request
Create Incoming Cloth Picking (Collection of Cloths for Laundry from Customer)
Open Incoming Cloth Picking (in Stock Picking)
Create Work Order Button
Laundry Work Orders
Laundry Work Order Form View
Laundry Request - Timesheet Fill
Send Email Notification to Customer Laundry Request
Laundry Request Feedback by Customer
Thanks Message after Feedback Sent
Feedback Rating - Laundry Request Backend
My Account Laundry Reuqest for Customers on Portal
My Account - Laundry Reuqest Details
Laundry Workorders Backend (Tasks)
Cloth Collect Pickings Stock Inventory Related
Laundry Service Products
Laundry Service Materials
Laundry Service Requests Pivot
Laundry Services Configuration
Laundry Team Setup
Laundry Team Form View
Laundry Stages
Laundry Stages Form View
Laundry Request Security User Group
Laundry Workorder PDF Report
Laundry Request PDF Report
