The module is an essential extension for the Knowledge Base, empowering users to tailor their knowledge articles with an unlimited number of custom data fields. This application is designed to meet the unique information management needs of any business by allowing the creation of specific attributes for knowledge articles without requiring technical expertise. It introduces a complementary typology for articles, ensuring that the right fields appear only for the right type of content, such as 'user guidelines' versus 'technical specifications.
Unlimited Custom Fields: Add as many custom fields as needed to your knowledge articles.
Variety of Field Types: Supports a wide range of field types, including text (single-line and rich HTML), numbers, drop-down selections, checkboxes, dates, file uploads, and references to other documents.
Typology-Based Fields: Define different sets of custom fields for different types of articles, ensuring a clean and relevant data entry process.
Simple Interface Placement: Easily choose where a new custom field will be displayed within the interface.
No Technical Knowledge Required: Create and manage custom fields using a user-friendly interface accessible to KnowSystem administrators.
Richer Content: Adds more specific and structured data to your knowledge articles, making them more informative and useful.
Enhanced Organization: Improves the organization of your knowledge base by allowing you to categorize and filter articles based on custom properties.
Improved Searchability: Makes it easier for users to find the exact information they need by searching and filtering on custom fields.
Increased Flexibility: Adapts the knowledge base to the specific needs of your company without costly technical development.
New knowledge attributes without technical knowledge
Custom attributes creation does not require any technical knowledge. In order to show a new property for knowledge base articles, just add a new field and enter details. Mark a custom field required to force users to enter values
High variety of field types
It is possible to add custom fields of the following types: single line text (char), simple text without formatting (text), rich text (HTML-formatted text), integer or float numbers, drop-down choice with your own options (selection), checkbox (boolean), date or date and time, binary (a file to upload), reference to another document (e.g. for a sales order, contact; many2one)
Simple interface placement
The tool lets you comfortably select an interface position (backend or website) of a custom field from a closed list of options
KMS typology
Distinguish knowledge articles by type in order to show properties only for suitable ones. Thus, the set of attributes for 'user guidelines' and 'technical specifications' might be different.
KnowSystem article custom fields
Custom knowledge attributes